What Our Customers Say
Reviews are the most honest record of how a repair business actually operates. Ours come from locals across Buderim, Maroochydore, Caloundra, Sippy Downs and Brisbane who have trusted us with their iPhones, iPads and MacBooks since 2022. Read them for yourself, then hold us to the same standard.
The promises behind every review
We would rather earn a good review than ask for one. These are the commitments every customer can expect, on every job, no exceptions.
90-day warranty
Parts and workmanship are covered for a full 90 days after every repair. If something is not right, bring it back.
No fix, no fee
If we cannot repair your device, you pay nothing. There is no diagnosis charge hiding in the fine print.
Same-day turnaround
Most screens, batteries and charging ports are finished the same day, so you are rarely without your device overnight.
Mobile pickup
We collect and return devices across the Sunshine Coast and Brisbane, which busy customers mention often.
Where to read and leave a review
Feedback keeps us honest and helps the next person choose a repairer with confidence. If we have fixed something for you, a few sentences about your experience genuinely helps.
On our website
The reviews section on our homepage collects feedback from real customers as it comes in. It is the quickest place to read recent experiences with screens, batteries, water damage and buyback jobs. Read our reviews.
On Google
Search for Trusted Mobile Tech on Google to find our business profile, read what Sunshine Coast and Brisbane customers have written, and add your own review after your repair.
On Facebook
Our Facebook page is where many locals first find us. Recommendations there are welcome too, and it is also an easy way to message us photos of a damaged device before you book.
How we handle feedback
We read every review, the glowing ones and the critical ones. Good feedback tells us what to keep doing. Criticism tells us where to improve, and because every repair carries a 90-day warranty, a problem raised in a review is a problem we can still put right. If anything about your repair is not perfect, call 0467 748 433 or email us and we will sort it, then feel free to write whatever review reflects your experience. We never ask customers to change or remove what they have written.
Review questions, answered
Something is not right after my repair. Review first or contact you first?
Whatever you prefer, but contacting us first is usually faster for you. Your 90-day warranty covers parts and workmanship, so most post-repair issues are fixed quickly and at no cost. You are always free to review afterwards either way.
Do I need an account to leave a review?
Google reviews need a Google account and Facebook recommendations need a Facebook profile. If you have neither, you are welcome to email your feedback to info@trustedmobiletech.org and we will treat it with the same weight.
Do you pay for or incentivise reviews?
No. We simply ask happy customers to consider writing one. Every review reflects a real repair, buyback or refurbished device sale, which is exactly why they are worth reading.
See what locals are saying
Read recent customer feedback on our homepage, then get an instant online quote for your own repair in about a minute.